© Copyright 2008 Nokia Locksmith (UK) All Rights Reserved.
Nokia Locksmith (UK)
www.nokia-locksmith.co.uk
 
 
FAQ  (Frequently Asked Questions)
 
 
 
   

 

Q. Why would I want to unlock my phone?

A. Unlocking your phone will give you the freedom to purchase and use any SIM card from any other national network in your own country. It will also give you the opportunity to change the SIM card to a local provider when abroad, allowing much cheaper calls, and save on roaming fee's. It may also increase the value of the phone if you sell it, as the phone is more network friendly.

 

Q. Can you unlock my phone?

A. Our Service is available to (UK) (USA) & WorldWide Customer. If you are outside the UK you can still use our unique unlocking service, as we accept all currencies. We can only unlock your phone if it appears in our list of Nokia Models listed in the drop down box on our home page.

 

Q. How do you unlock my phone?

A. You provide us with a few easy to find details of your phone : the type, the IMEI number, the country and network it is locked to. We use these to calculate a unique unlock code which we display in your browser with easy to follow instructions. You then enter the unlock code into your phones key pad, and the phone will be immediately unlocked and will accept any simcard. "Simple".

 

Q. Do I require any technical knowledge?

A. No. none at all. We provide full and easy to follow instructions for entering the 15 digit unlock code that we provide into your phones keypad.

 

Q. Will unlocking my phone damage it?

A. No. All unlocking the phone does is remove the network locks and sim locks that are set into the phones software during manufacture at the request a network provider. Our codes give you the fully legal opportunity to unlock and remove these sim locks, This allows you the ability to use any Sim Card in your phone, that would not normally function if the sim locks were active.

 

Q. What information do I need to give you?

A. You need to provide the model of the phone, the 15 digit IMEI number of the phone, the country in which the network is provided, and the name of the provider. We have lists of all countries and providers for you to chose from. Then all we need is an email address to send the confirmation of order to. You will be prompted for these details during our online order process.

 

Q. How do I find out my phones IMEI number?

A. Enter * # 0 6 # on your phone's key pad and the 15 digit IMEI number will be displayed on the screen. Alternatively you will find it on a label on the back of your phone, under the battery. The IMEI number is the International Mobile Equipment Identifier, a 15 digit number that uniquely identifies your phone. The unlock code is generated from thisinformation, therefore it is very important that you provide us with the correct IMEI. If we do not have the correct IMEI number, we cannot generate the correct unlock code.

 

Q. Do you guarantee my phone will be unlocked?

A. If your phone is one of the compatible Nokia handsets that we support then yes, we guarantee we can unlock your phone. If we cannot unlock your phone (subject to conditions), then we will provide you with a full refund of the unlocking code. You should not purchase an unlocking code if you have made any previous attempts to unlock your Nokia Mobile Phone. Nokia Handsets Have a code entry restriction with a maximum of 5 attempts at entering a valid code into the phone, once the 5 attempts have been made, remote unlocking is no longer possible. It is threfore important to obtain your unlocking code from a reliable source, and thankfully you have found the perfect company to provide such reliablility " Nokia Locksmith UK ".

 

Q. How long will it take to get my unlock code?

A. All Nokia Mobile phone unlock codes are made available instantly, and can be viewed within 2 minutes from our online retrieval system. We also send a backup email with the code and instrcutions to your email address, this can take up to 1 hour for you to receive the email. . All codes are are generated by a secure automated system. This is a fast service that is simple and convenient for customers. Our contact center is open during office hours of 8am to 10.30pm Mon - Sun (7 days a week) for general and pre-order enqiries.

 

Q. What do I do with the codes?

A. Simply follow our detailed instructions that we provide with the unlocking code. Enter the unlock code into phones keypad as instructed. It is very straight forward and will immediately unlock your phone. a message will display on your phones screen to confirm successful unlocking.

 

Q. Is it safe to enter my Debit / Credit card details on your website?

A. Yes. Very Safe, Very Secure. We use payment systems including Paypal, Nochex, Google Checkout which offer the ultimate in card safety and data encryption. Your card details are fully encrypted and processed over a secure SSL in association with Barclays EPDQ (UK) server and protected against fraud. our servers do not store or handle any card details for maximum security.

 

Q. How much does it cost?

A. The unlock code for one phone costs you a total of £4.95 This Represents a charge of £3.50 for your unique unlocking code itself, and a £2.00 service charge for use of the (NDBR National Database Recovery) This Fee is Non Refundable. We have membership to use the NDBR database to ensure that your unlocking code is 100% correct and fully validated. This method is much more reliable than using standard in-house systems. We are confident that you will not find a serivce online with equal quality any cheaper. If you can find a comparable service cheaper elsewhere within 7 days of unlocking your phone, and can demonstrate this to us, we will refund the difference to you in full.

 

Q. What are your terms and conditions?

A. They may be viewed here on our site. To view our full terms and conditions, click the "Terms & Conditions" blue button from the top left menu at top of this page.

 

Q. Can you answer some more questions?

A. Yes. Please email us with your questions. We will be please to assist with any enquires. Contact us at:
sales@nokia-locksmith.co.uk You can also Telephone our sales team who will respond to orders placed online.
Telephone 0870 199 3031


Q. Why should I choose Noika Locksmith for my Unlock Code?

A. The answer to this is Simple, We provide a fast reliable service with a guarantee to unlock your Nokia Mobile Phone. Also many other unlocking companies send you a list of 7 codes, when you only need one code, Trouble is you only have 5 attempts to enter the correct code with nokia handsets, which can leave you guessing and taking pot-luck over the remaining 6 codes. Not With Us, We provide you with the single master code you need to unlock your Nokia Phone, so there is no risk of mistakes and no chances to take. For a quality service you can trust we suggest you choose Nokia Locksmith (UK) The leading online supplier for Nokia Unlock codes.

The key to successfully unlocking a Nokia Mobile Phone, is not just about having the correct unlock code to hand. All Nokia Handsets use a differnt method of entry, and its important that the unlock code you enter into your handset, is performed in a particular method in order to successfully unlock the handset. This is why at Nokia Locksmith UK, we not only supply the one master code for all DCT4 hansdets, and two codes for all DCT3 handsets. we also include clear step by step instructions to guide you through the key entry process. followed up by our technical support team, should you need assistance.

 

Q. Can I unlock a Nokia Mobile Phone which is originally from the USA, so that I can use it in the UK?

A. Yes. Providing the Mobile Phone is a Tri-band Handset this will work in the UK or the USA. A Non Tr-band Handset will only work for use on any network in the country it was issued.

 

Q. Can I unlock a Nokia Mobile Phone which is originally from a different country, to allow me to use it on any network on my country?

A. Yes.Providing the Mobile Phone is a Tri-band Handset. A Non Tr-band Handset will only unlock for use on any network in the country it was issued.

 

Q. What is the advantage of unlocking a Non- Triband Nokia Mobile Phone?

A. Unlocking a non-Triband handset simply means, unlocking a phone that is to be used in the same country of origin. So for example if you wish to unlock a UK handset that is not a Tri-band phone you are unlocking it for use in the uk, to open it up to use on all Uk networks, same appplies from country to country

 

Q. What are the differences in frequencyies between the Tri-band and Non-Triband Phones?

A. a USA phone, works only on GSM 850/1900Mhz, UK uses GSM 900/1800Mhz if you are unlocking a USA Phone it will not work in the UK unless it is a Triband Handset. It will however be unlocked to work on any network within the issuing country.
UK uses GSM 900 and GSM 1800......
USA uses GSM 850 and GSM 1900.....
tri band handsets support 3 network frequencies (i.e. 900/1800/1900) Quad band supports all four GSM frequencies (i.e. 900/1800/850/1900).

 

Q. My Nokia Model is NOT in your list, its a new BB5 type handset, can you unlock it?

A. We do not offer codes for some of the latest handset, this is due to a change in unlocking technology, however we are able to refer you to a 3rd party unlocking service that can unlock all Nokia BB5 handsets Online,
They provide you with a BB5 code for your handset by email.
Simply send us an E-mail, requesting details of our REFERRAL SERVICE.
We charge a small referral fee for this service.